Frequently Asked Questions
Everything you need to know about shopping with Boudio.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return request.
Do you offer international shipping?
Yes, Boudio ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
Are your products covered by a warranty?
All Boudio products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of purchase. Please contact our support team immediately for assistance.